Warranty, Shipping & Return Policy

WARRANTY

Gears and Barrels offers a limited warranty on all of our holsters. This warranty covers any defects in materials and workmanship under normal use. The warranty period begins on the date of purchase.

If a defect arises and a valid claim is received within the Warranty Period, at its option, Our company will (1) repair the product at no charge, using new or refurbished replacement parts, (2) exchange the product with a functionally equivalent new or refurbished product, or (3) refund the purchase price of the product.

To make a warranty claim, please contact our customer service team with your order number and a description of the defect. Our company will then provide instructions on how to proceed with the claim.

This warranty does not cover any problem that is caused by:

misuse or abuse of the product
use of the product for a purpose for which it was not intended
unauthorized modification or alteration of the product
normal wear and tear

Our company reserves the right to determine whether a product is defective and covered under this warranty.

This limited warranty is in addition to any legal rights the customer may have under applicable national laws in relation to the products.

This warranty policy is subject to change without notice.

SHIPPING DISCLAIMER

Our company uses Amazon Fulfillment by Amazon (FBA) to handle the shipping and handling of our products. By choosing to use FBA, we are able to offer our customers fast and reliable shipping, as well as access to Amazon's world-class customer service.

Please note that by choosing to have your order fulfilled by Amazon FBA, your shipping options, estimated delivery dates, and applicable shipping rates will be determined by Amazon.

We appreciate your understanding and we hope that you have a great experience with our products and Amazon FBA's services.

RETURN POLICY

Our company wants you to be completely satisfied with your purchase of our holsters. If for any reason you are not satisfied with your purchase, you may return the item within 30 days of receipt for a refund or exchange.

To be eligible for a return, the holster must be in new and unused condition, and must be returned in the original packaging with all the included accessories. Customized or specially ordered items are not eligible for return or refund.

To initiate a return, please contact our customer service team with your order number and the reason for the return. We will then provide instructions on how to proceed with the return.

Please note that the customer is responsible for paying the shipping cost to return the item, and the original shipping cost is non-refundable.

If you received a damaged or defective item, please contact us immediately and we will provide instructions on how to return the item for a replacement or a refund.

This return policy is subject to change without notice.

REFUND

To be eligible for a refund, the holster must be in new and unused condition, and must be returned in the original packaging with all the included accessories. Customized or specially ordered items are not eligible for return or refund.

To initiate a refund, please contact our customer service team with your order number and the reason for the refund. We will then provide instructions on how to proceed with the refund process.

Please note that the customer is responsible for paying the shipping cost to return the item, and the original shipping cost is non-refundable. Refunds will be issued to the original form of payment.

If you received a damaged or defective item, please contact us immediately and we will provide instructions on how to return the item for a replacement or a refund.

Please allow 7-10 business days for the refund to be processed once we received the returned item.

This refund policy is subject to change without notice.